This is just a snapshot of the daily routine of Weichai LOVOL’s overseas service engineer team – stationed in Africa all year round, ready to respond at a moment’s notice.
Year‑round presence means immediate repair response. Engineers like Liu Xiaolin have been deeply rooted in Africa for sixteen years, spending an average of more than 270 days per year abroad, with their footprints across the entire continent. When the harvest season arrives, agricultural machinery is used most intensively, and the team’s phones must stay on 24/7. From mines in South Africa to farms in Nigeria, some service engineers have even driven more than eight hours on a single trip to repair equipment.
Winning trust with dedication, bridging gaps with professionalism. “Sometimes the work is exhausting – heatstroke under the scorching sun – but when I see local users give me a thumbs‑up, all the hardship feels worthwhile,” said one service engineer stationed long‑term in Nigeria. LOVOL’s overseas service team is not only technically skilled but also serves as a bridge for Sino‑African cooperation. Through close collaboration with local partners such as Sankara Nigeria Limited, Chinese engineers work side by side with Nigerian service staff, using timely troubleshooting to refresh the world’s perception of Chinese agricultural machinery service brands.
Transferring knowledge to make local talent the mainstay of service. Give a man a fish and you feed him for a day; teach him to fish and you feed him for a lifetime. In 2025, LOVOL Heavy Industry launched a large‑scale return‑to‑factory training programme for overseas dealers. At LOVOL’s smart factories in China, technical backbone personnel from Africa – especially Nigeria – underwent a complete curriculum combining theory, hands‑on practice and factory line observation, gaining in‑depth mastery of LOVOL’s full range of service technologies. In addition to Chinese engineers stationed year‑round, LOVOL systematically trains a large number of local engineers in Africa, forming a well‑developed local service echelon across Nigeria. Today, whether in Kano State, Nigeria, or on farmlands in Tanzania, these “mixed brigades” of Chinese and African engineers are solving practical problems for African farmers with increasingly attentive service.
From the blistering Sahara to the humid Gulf of Guinea, Weichai LOVOL service engineers can be found at every farming site across Africa. With sixteen years of dedication and hard work, they have fulfilled LOVOL’s brand promise to African farmers: “LOVOL Service – Wholehearted for You.”